Refund policy

Shipping

All in-stock orders are shipped within 24-48 business hours. Please note that we don't ship on Saturdays, Sundays, or national holidays. If you select Standard Shipping, you'll receive your order in 4-8 business days. If you select Priority Shipping, you’ll receive your order within 3-5 business days. If you select Express Shipping, you’ll receive your order within 2-3 business days. Please note that we don't currently offer an overnight shipping option.

Returns

Turquoise Skies Inc. offers some of the best quality authentic Native American and Southwest jewelry. We believe in our products and are confident you will be happy with your purchase! We offer a 14-day 100% satisfaction guarantee or your money back. If you are in the US or Canada and you'd like to request a return, please visit our return portal here. If you are outside of the US or Canada, please contact us directly at hello@tskies.com.

Late returns on items after the 14 day period will be subject to a 25% restocking fee. In other words, if a return request is submitted 15 or more days after receiving your order, you will be refunded 75% of the purchase price.  

Gift with Purchase Offers

Free earrings, necklaces, bracelets or rings must be returned with qualifying purchase or value of gift(s) will be deducted from return.

Exchanges

If you’d like to exchange your piece for a different size, please visit our return portal here. We'd love to help you find the right size!